Refund Policy

Last Updated: August 2026

This Refund Policy explains how refunds are handled for Phone.Trogis subscriptions and services.

1. Subscription Fees

All subscription fees are charged in advance based on the selected plan.

Access to services is granted immediately after activation.

2. Free Plan

Free plans are provided without charge and are not eligible for refunds.

3. Paid Plans

Paid subscriptions are generally non-refundable once activated and API access has been provided.

This policy exists because:

• Usage quotas become available immediately
• Infrastructure resources are allocated upon activation
• API services can be consumed instantly

4. Duplicate Payments

If you are charged more than once for the same subscription, contact us within 30 days.

Verified duplicate payments will be refunded to the original payment method.

5. Failed Service Activation

If we are unable to activate your subscription due to a technical issue caused by Phone.Trogis and the issue cannot be resolved within a reasonable period, you may be eligible for a partial or full refund.

6. Fraudulent Transactions

If you believe a transaction was unauthorized, contact us immediately.

We may investigate and provide refunds where appropriate.

7. Cancellation

You may cancel your subscription at any time.

Cancellation prevents future renewals but does not automatically generate a refund for the current billing period.

Your access remains active until the end of the paid subscription period.

8. Chargebacks

Before initiating a chargeback, please contact us so we can investigate and attempt to resolve the issue.

Fraudulent chargebacks may result in account suspension.

9. Refund Processing

Approved refunds are typically processed within 7–14 business days, depending on your payment provider.

10. Contact

For billing and refund inquiries: